Legal

Terms & conditions

These terms and conditions govern the collaboration between equilane (Bright & Brilliance Operations GmbH) and its clients.

This is a courtesy English translation. The German version is legally binding — see the German AGB.

§ 1 Scope

These terms apply to all consulting, implementation and training services provided by equilane to business clients (§ 14 BGB). Deviating terms of the client become part of the contract only with express written consent.

§ 2 Formation of contract

Offers from equilane are non-binding. A contract is formed through written order confirmation or countersignature of the offer. The scope and content of services follow from the respective offer or project description.

§ 3 Services

equilane provides consulting and implementation services with professional diligence. What is owed is the performance of the work, not a specific economic outcome, unless a defined result is expressly agreed.

§ 4 Client cooperation

Clients shall provide the information, access and contact persons required for the performance of the services in a timely manner. Delays resulting from a lack of cooperation shall not be attributable to equilane.

§ 5 Fees & payment

Services are billed as project packages at fixed prices or on a time-and-materials basis. Prices are exclusive of statutory VAT. Invoices are due net within 14 days without deduction.

§ 6 Rights of use

Upon full payment, clients receive a simple, unlimited right of use, for the agreed purpose, to the work results produced (e.g. documentation, concepts).

§ 7 Confidentiality

Both parties shall treat confidential information of the other party as strictly confidential and use it exclusively for the performance of the contract.

§ 8 Liability

equilane is liable without limitation for intent and gross negligence, and for damages arising from injury to life, body or health. For simple negligence, equilane is liable only for breach of material contractual obligations, limited to the typical, foreseeable damage.

§ 9 equilane Wirkungscockpit

(1) equilane Consulting provides clients of lane 1, lane 2 and lane 3 with access to the equilane Wirkungscockpit – our impact cockpit – for the duration of the engagement, a web-based working environment for jointly capturing the process inventory, scoring, target picture, process cards, assistants, ground rules, notes and measurements. Access is an ancillary service; equilane Consulting owes no specific availability and may temporarily restrict access for technical or security reasons.

(2) Login data and access links are confidential and may only be shared with the client's designated contacts.

(3) Data captured in the equilane Wirkungscockpit is available to the client for its own purposes. equilane Consulting may use anonymised, aggregated data for the further development of the method and the tool.

(4) The processing of personal data in the equilane Wirkungscockpit is governed by the data processing agreement and the privacy notice.

§ 10 Term & termination

Project contracts end upon acceptance of the service. Ongoing support or retainer contracts may be terminated with one month's notice to the end of the month. The right to extraordinary termination remains unaffected.

§ 11 Final provisions

German law applies. The place of jurisdiction is, to the extent permissible, the registered seat of equilane. Should individual provisions be invalid, the validity of the remaining provisions shall not be affected.

Last updated: 24 August 2026.